You asked. We listened.

Frequently Asked Questions

Delivery Questions

Where can I have my order delivered to?

We are happy to deliver directly to your private residence, place of work, or even a public location of your choosing as long as the location falls within our service area.

Do you offer same day delivery?

We offer same day delivery to all counties serviced. Same day delivery orders must be placed before 2pm. All available reservation times will be displayed at checkout. If you do not see a time window for same day, it is likely booked, past the cutoff time, or we do not service your area that day.

Brand Partners

Who is Space Coast?

Nestled along the picturesque shores of Florida’s famous Space Coast, a new cannabis brand is taking the state by storm. Space Coast is Goldleaf’s distillate vape and edible brand that’s committed to delivering high-quality cannabis products to patients at an unbeatable value.

At Space Coast, we take pride in showcasing all of the best that Florida has to offer. We know that the state is home to some of the most coveted strains of cannabis on the market, and work tirelessly to use the finest, most potent plants in their products. And whether we’re crafting an irresistible edible or a smooth, satisfying vape, we always keep quality and value at the forefront of our minds.

We believe that cannabis should be accessible to everyone, regardless of their budget or experience level and that is why we offer a unique array of products that appeal to a wide range of tastes and needs, from fruity gummies to potent vape cartridges.

But perhaps more than anything else, the team at Space Coast is passionate about empowering patients to take charge of their health and wellness. With every product we aim to make the benefits of cannabis more accessible and more approachable, bridging the gap between the medical and recreational aspects of the industry.

As the Space Coast brand continues to grow and evolve, there’s one thing that will never change: a commitment to quality, value, and patient satisfaction. Space Coast believes that everyone deserves to enjoy all of the benefits that cannabis has to offer, and is dedicated to making that vision a reality, one product at a time.

Who is Ideal Cannabis?

Ideal Cannabis is a premium cannabis brand that has been built upon a foundation of organic living soil growing methods, sustainable business practices, and a passion for providing the highest quality cannabis possible. With three decades of experience in developing genetics and growing in Oregon, Ideal Cannabis grew to prominence through their conscious cultivation techniques that involves only growing their cannabis plants using living soil.

Dedicated to quality from the outset, Ideal Cannabis has always maintained a commitment to transparency, authenticity, and compassion towards their customers. Their focus on educating their customers and providing them with the best possible products for their needs has helped to set them apart as leaders in the industry. In 2021, Ideal Cannabis decided to expand its cultivation team from Oregon to Florida, recognizing a need in the Florida marketplace for a premium cannabis brand that could provide organic, indoor-grown cannabis of the highest quality. Upon arrival in Florida, the Ideal Cannabis team resurrected our Mt. Dora facility to ensure it was up to their standards for cleanliness and sustainability while building out our second state of the art indoor facility in Bradenton, FL. Now, Ideal Cannabis is a core GOLDLEAF brand and cultivator.

Using living soil and growing the plants solely indoors allows the team to closely monitor and control all aspects of the growing conditions, ultimately resulting in a consistent, high-quality product. All Ideal Flower products are always grown using organic practices and all concentrates and edible products are single sourced and solventless extracted. Ideal is the at the pinnacle of quality and safety for cannabis patients and consumers.

Ideal Cannabis’ commitment to sustainability is reflected throughout their entire operation, including their water conservation measures, and implementation of renewable energy sources. This focus on sustainability and minimizing our impact on the environment shows that we are also committed to making a positive impact on the world. This unique approach to cultivation and unwavering commitment to quality are what has set Ideal apart as a premium cannabis brand that customers can trust.

Who is Byrn Brands?

The mission of our sun kissed line of flower, Byrn Brands is to revolutionize the way people think about greenhouse cannabis cultivation. Byrn Brands knows that cannabis has the power to heal, soothe, and inspire. Cultivating cannabis is an art as much as a science, and we take great care to nurture each plant from seedling to harvest with incredible passion and dedication.

The unique mixture of cultivation practices, soil and sun provide the perfect growing environment for their plants, resulting in cannabis that’s bursting with flavor, aroma, and healing power. We are also committed to being good stewards of the environment, using renewable energy sources, minimizing water waste, and reducing their carbon footprint wherever possible. We are honored to be a part of a movement that’s empowering people to live healthier.

Product & Other Questions

Concentrate FAQs

What are solventless concentrates?

Solventless Concentrates are made without the use of chemical solvents like butane, CO2, or ethanol which are commonly used in cannabis processing methods. Solventless concentrates are instead made primarily with agitation, breakin loose the cannabinoid and terpene rich trichome from the plant. The three main forms of solventless concentrates are bubble hash, rosin, and dry sift.

What are the benefits of solventless concentrates?

There are many benefits of consuming solventless concentrates. Solventless is the cleanest form of dabs possible because no chemicals or solvents are used in the extraction process. In our solventless process, we collect the whole, in-tact trichome. The trichome is the part of the plant that contains all of the cannabinoids, terpenes and flavonoids which gives cannabis its unique smells, flavors and effects while also giving it that “frosty” look. By collecting only trichomes, solventless is the purest representation of the cannabis plant. Every terpene/cannabinoid that the plant produces is available in the concentrate with no plant matter or to contaminate the flavor or modulate the effects. This creates the cleanest high in cannabis with no groggy aftereffects or “come down.”

What is bubble hash/fresh frozen bubble hash?

Bubble hash is a solventless concentrate made by soaking the plant material in near freezing ice water and then agitating it to release the trichome head for collection in specific micron bags. The trichome head is the cannabinoid and terpene rich part of the plant that gives cannabis its effects/flavors, and crystally look. Fresh frozen bubble hash is made with the same process as bubble hash and is also made only from material frozen directly at harvest, preserving all of the plant’s aromas and flavors.

What are micron bags and why are they important?

A micron is a very small measure of unit, and in this case refers to the size of holes in the screens used to collect the bubble hash(trichomes). When you see the lowercase u after a number, it’s used as a symbol for micron. Hence 90u is 90 micron. We collect the bags from the largest, 220u, to smallest, 45u.

 – 220 micron bags separate plant matter and are not usually collected for hash or is food grade.

– 190 micron bags separate remaining plant matter, and is usually collected for rosin carts or food grade.

 – 160 micron bags capture larger and variable quality trichomes with complex terpenes.

 – 90 micron bags capture mature, most sought after trichomes full of terpenes and cannabinoids.

 – 70 micron bags capture semi-mature to mature trichomes depending on strain.

– 45 micron bags capture small and immature trichomes.

The Micron bags are important as they allow us to separate the individual ripening stages of the trichome and therefore the quality within each micron can vary greatly with each cultivar. The individual quality and flavor of the hash can vary greatly by micron and can be likened to that of an orange tree. While the smallest oranges are immature, they have the sourest flavor and minimal juices. That would be our 45u. Our most ripe, sweet and juicy trichome would be found in the 90u collection bag. This is the reason why the 90u is more expensive and found primarily in our higher tiers.

What is the difference between full melt and full spec hash?

Full-spec Hash is a combination of all the microns that we collect for hash. Our full spec rosin consists of 160u-45u or 160u-70u if the 45u is inferior and degrades the overall quality. Full spec hash can be looked down upon by a customer simply because it’s not the 90u, but full spec is the truest representation of the flower possible and can also lead to a more complex high because all of the micron ranges are included. Full melt is the highest-quality hash and named such because when dabbed, it melts completely leaving no char and minimal residue on the nail. Think of it as the filet mignon of the hash world. Full melt hash is very rare and only produced by a small number of select strains, grown to its full potential, harvested with extreme care at peak ripeness, and then delicately remove and collect the trichomes from the freshly frozen flower to be dried and packaged.

What is live rosin?

When it comes to concentrates, the term “live” refers to concentrates that have been extracted from plant material that have been freshly frozen at harvest, preserving all of the terpenes present at harvest. In contrast, the most common types of concentrates are extracted from plant material that has been dried and cured before processing. In that curing process the most volatile and flavorful terpenes are lost creating a product with less flavor and effects. Rosin is a solventless extraction method that uses heat and pressure to extract the oils(cannabinoids, terpenes, etc…) from dry sift, bubble hash, or cured flower. Live rosin is rosin made specifically from fresh frozen bubble hash. That hash is then placed into 25u screens and squished under low heat and high pressure to filter out the waxes and fats of the trichome head and collect only the potent oils encapsulated within it. We can liken this process to making juice from grapes. The fresh frozen bubble hash are our grapes, which we then filter through a 25u screen to remove the grape skin(waxes and fats), to get our grape juice(rosin). Thus, “live rosin” is a solventless concentrate, made only from fresh frozen material, that is then filtered in ice and water to make bubble hash, that is then further refined using only heat, pressure and 25u screens to create the ultimate cannabis product.

What is Cold Cure?

Cold Cure refers to the curing process being done at a temperature of 68 degrees Fahrenheit or below. When it is whipped the result is a badder consistency concentrate. This is a fantastic method for maximizing the preservation of the terpenes in the badder.

How/why is live rosin different from live resin?

Live rosin as noted above is a concentrate made with fresh frozen material using solventless extraction. Live resin is a concentrate made with fresh frozen material using solvent-based extraction techniques like BHO(Butane Hash Oil). The two different extraction methods create a very different end product with a different look, smell, flavor, and effects coming from the same starting material. Because live rosin is made without the use of any solvents it not only is a cleaner product, but also presents a more accurate representation of the plant. Live rosin is also said to have a “cleaner” high than live resin as well as a smoother smoking experience.

What are low temp dabs?

Low temperature dabs are when one takes a dab off a nail, banger, etc.… that is under 500 degrees Fahrenheit. There are many reasons to take low temp dabs, Low temp dabs will enhance your experience with more flavor, a smoother vapor, and healthier dab. With low temp dabs, you experience a larger array of flavors by slowly vaporizing the terpenes and cannabinoids instead of instantly with a traditional temperature dab. The most common terpenes found in cannabis have boiling points(when they begin to vaporize) around 300-400 degrees Fahrenheit.

Pinene- 311 F

Caryophyllene- 320 F

 Myrcene- 334 F

Limonene- 349 F

Terpinolene- 365 F

Linalool- 388 F

Humulene- 388 F

A study found here linked high temp dabs with the release of toxins and carcinogens, while dabbing at lower levels produced “no evidence so far of finding toxins”. Not only does low temp dabs produce a healthier, more flavorful experience, but also keeps your nail much cleaner and will last much longer than taking high temp dabs. When you take a high temp dab you will “Chaz your banger.” Chazzing your banger is when your dab instantly vaporizes and leaves a dark stain on your nail/banger. If you’re chazzing your banger, you’re going in too hot. IR temperature gauges are available to make sure you take the proper temp dab every time. E-nail, Puffco style pieces are also a great way to ensure a proper low temp dab.

Live Rosin Solventless Vape Cartridge FAQs

Why should I choose rosin cartridges over distillate cartridges? 

Rosin cartridges are the purest on the market. Our Goldleaf Rosin cartridges are made without any fillers, emulsifiers or added terpenes. You may be familiar with distillate cartridges, which unlike rosin cartridges, have reintroduced terpenes to their cannabinoid mix to enhance what would otherwise be a flavorless product. Our rosin cartridges have only one ingredient; rosin that is made from freshly frozen cannabis. The frozen cannabis is then put into an ice water bath, which helps to collect trichomes. The trichomes are then freeze-dried and pressed between two hot plates using a 25micron screen to extract the rosin. Our rosin cartridges taste just like the strain of cannabis it was extracted from and do not include any artificial additives, flavors, or terpenes.

Why are some rosin cartridges darker than distillate cartridges? 

Rosin cartridges can be darker than some distillate cartridges due to the differences in the process of extraction. The source material for rosin cartridges is a full spectrum blend of the plant’s compounds like terpenes and cannabinoids that have remained in –tact and together throughout the extraction process. Some strains can also naturally be a little darker in color than others. Our rosin cartridges do not use any filtering media to lighten the oil, such as the ones commonly used when producing distillate cartridges.

With distillate, the plant’s compounds are collected separately and then reintroduced to create as close analog to the original flavors and effects of the plant. In that process, the terpenes and cannabinoids are run through filters to improve clarity and color.

Why do some rosin cartridges taste “burnt”? 

There are multiple factors in a rosin pen having a “burnt” flavor. The main reason for the burnt flavor is the oil is not soaking into the chamber fast enough. This most commonly happens when a battery is set at too high of a voltage. The high voltage batteries do create more vapor but sacrifice flavor by vaporizing oil quicker than the chamber can soak it up. In our research, we have found that batteries that are under 2.6v perform the best and 2-2.4v is the sweet spot for most rosin cartridges. In most cases, the lower the temperature, the better the flavor.

Another common reason for a burnt taste is a long or too hard of a draw on the pen. Pulling too hard or too long can allow the oil to be vaporized quicker than it can enter the chamber. Anything longer than a 5-7 second pull or battery push can burn the rosin from too much heat.

The other common reason for the burnt flavor is too much use in a brief time. Overall, we learned how you keep rosin cartridges tasting great has been smaller hits at lower voltages and repeat as needed.

24 Karat Club FAQs

What is the 24K Club?

Joining the 24 Karat Club gives you early access, exclusive discounts, and keeps you up to date with the latest at GOLDLEAF. Loyalty members will be the first to know about product drops, expansions, grand openings, events and other promotions.

How do I sign up?

Follow this link https://lab.alpineiq.com/join/c/2242/2908

GOLDLEAF

The primary portal for GOLDLEAF’s customers.

lab.alpineiq.com

What is my loyalty wallet?

Every dollar you spend with us at GOLDLEAF, you will earn a point in your loyalty wallet.

$1.00 spent = 1.00 point

How do I redeem my points?

Inside your wallet you will see what you are eligible for redeeming at the time of purchase.

100pts = $10.00 off your order

250pts = $25.00 off your order

500pts = $55.00 off your order

1,000pts = $115.00 off your order

Discounts are not stackable with daily promotions or discounts. Loyalty points must be applied at checkout online or in store- rewards cannot be redeemed at point of delivery or after the purchase has been made. Reward points are available for up to 1 year after the earning date.

What are your hours of operation?

We have a team of delivery coordinators available to answer calls Monday-Sunday from 7am-9pm. Delivery reservation times vary based on the delivery address. You can view our delivery schedule here.  Our Sebring store is located at 5220 Hardware Place, Sebring FL.  It is open Monday-Friday 9am-9pm and 9am-6pm on Sundays.

Do you accept out of state medical cards?

No, we only accept Florida licensed medical cannabis patients.

What deals do I get?

We apply all daily deals active at the time your order is placed. We are not able to apply the active deal on the day of delivery.

What payment options are available?

We currently accept cash, dutchie pay, and debit payments with no added fees at all of our locations. We also offer the ability to pay with bank account information at checkout.

What discounts are available?

We are happy to offer a large array of discounts to our patients! These discounts include:

  •  First order discount: 25% off

  •  Veterans discount: 22% off

  •  Sebring in-store only bring a new patient discount: Stackable $5 off

  •  Senior (55+): 10% off

  •  Birthday: 10% off

Discounts are not stackable with each other or with our daily deals. Discounts will be applied to your order at checkout when the order is delivered. Please note you may not see all discounts active in your cart when placing an order, they will be manually applied later.

Where are you located?

Our dispensary is located in Sebring Florida at 5220 Hardware place. Our delivery operation is located in our cultivation facility that is inaccessible to patients. We plan to expand our delivery zones and open more dispensaries as soon as possible! Follow us on Instagram @goldleafflorida for the latest updates on grand openings and events.

What are your hours of operation?

We have a team of delivery coordinators available to answer calls Monday-Sunday from 7am-9pm. Delivery reservation times vary based on the delivery address. You can view our delivery schedule here.  Our Sebring store is located at 5220 Hardware Place, Sebring FL.  It is open Monday-Friday 9am-9pm and 9am-6pm on Sundays.

Order Questions

Can I adjust an order I've already placed?

Yes, for delivery orders please call us at (321) 233-9219 to adjust any existing orders. For in-store order changes please call our store (863) 204-6820 and our team will be happy to assist you.

How do I cancel or reschedule my order?

You can email or give us a call at any time (321-233-9219) to cancel or reschedule your delivery order.

How do I change my order?

To make any adjustments to your order please call our delivery team at 321-233-9219 or our Sebring team at (863) 204- 6820. When adding products to an order, we will go by the price for the day of the add on.

What happens after I place my order?

We put your order together for you and add you to the delivery route. All you must do is make yourself available during your scheduled delivery window, and answer the call from our drivers/coordinators when they are arriving at the delivery address. You will receive an opt-in text message from “Onfleet” after placing your order. If you chose to opt-in, you will receive a text message with a tracking link when the driver starts heading your way.

What if I order more than my available allotment?

We will check your allotment before your delivery date. If the available allotment is insufficient, we will attempt to contact you to make any necessary adjustments. If we cannot get in contact the order will be cancelled and put back. We will not hold orders with an insufficient allotment 24 hours before the scheduled drop-off.

What is your return policy?

Our team is happy to return any damaged or defective product. We just require the product to be in its original packaging. The ability to fully return the product may vary based on how much of the product was consumed. However, we will always strive to find a solution for our patients.

Can I place an order for an exact time?

Orders are placed for specific time frames according to the delivery date and county. The qualified patient or caregiver must be available for the entirety of the allotted time frame. Most time frames are two hours with some being just one hour.

How far in advance can I place an order?

You can place an order up to 6 days in advance. Example: Your county is scheduled for delivery on Mondays. You can place an order as early as Tuesday morning all the way through to Sunday at closing time, so long as your county is not already fully booked.